Secrets Lebanon Terms & Conditions
Welcome to Secrets Lebanon. These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms in full. If you do not agree, please do not use our website or place an order.
In these Terms, “we,” “us,” and “our” refer to Secrets Lebanon. “You” and “your” refer to the customer or website visitor.
1. Age Requirement (18+)
Our website and products are strictly intended for adults aged 18 years or older. By using this website and placing an order, you confirm that you are at least 18 years of age and legally permitted to purchase intimate and adult products in your location. We reserve the right to refuse or cancel any order where we have reason to believe this requirement is not met.
2. Use of the Website
You agree to use our website lawfully and not to:
- Use the site in any way that breaches applicable laws or regulations.
- Attempt to gain unauthorized access to the website, its servers, or any connected systems.
- Introduce viruses, malicious code, or otherwise interfere with the proper working of the website.
- Copy, reproduce, or exploit any part of the website for commercial purposes without our written consent.
3. Products & Descriptions
We make every effort to display our products and their descriptions, colors, and details as accurately as possible. However, we do not guarantee that all descriptions, images, or other content are completely accurate, current, or error-free. Product images are for illustration and may differ slightly from the actual item.
All products are intended for personal, adult use only, in accordance with their intended purpose. We make no medical or health claims about any product.
4. Pricing & Payment
All prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed; if a genuine pricing error occurs, we will contact you before processing.
Payment methods accepted are shown at checkout Cash on Delivery & Cryptocurrency. Your order is confirmed once the order is accepted.
5. Orders & Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion, including where a product is out of stock, a pricing error has occurred, or we are unable to verify your details. A confirmation message does not guarantee acceptance until the order has been dispatched.
6. Delivery
Delivery timing, areas, and cut-off times are set out in our Delivery Policy, which forms part of these Terms. In summary, we offer same-day delivery in Beirut for orders placed before the daily cut-off, and delivery within 72 hours across the rest of Lebanon. We do not deliver on Sundays. Please refer to the Delivery Policy for full details.
7. Refunds, Returns & Replacements
All sales are final. For hygiene and safety reasons, we do not accept returns or offer refunds. We replace items that arrive damaged or defective, subject to the conditions in our Refund & Returns Policy, which forms part of these Terms. Please review that policy before ordering.
8. Privacy
Your privacy is important to us. Our handling of your personal information is described in our Privacy Policy, which forms part of these Terms. We are committed to discretion, and all orders are shipped in plain, unbranded packaging.
9. Intellectual Property
All content on this website — including logos, text, images, graphics, and design — is the property of Secrets Lebanon or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Secrets Lebanon shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. All products are to be used responsibly and in accordance with their intended purpose; we are not responsible for misuse.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites and provide such links for convenience only.
12. Changes to These Terms
We may update these Terms from time to time. Any changes take effect once posted on this page. Your continued use of the website or placing of orders after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of Lebanon. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent Lebanese courts.
14. Contact Us
For any questions about these Terms, please contact us:
- WhatsApp: +961 7041 8369
- Email: [email protected]
- Hours: Mon–Sat, 10:00 AM – 8:00 PM
By using this website and placing an order with Secrets Lebanon, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, together with our Delivery Policy, Refund & Returns Policy, and Privacy Policy.