FAQ

All our items are brand new in a sealed box. We do not accept returns on opened items unless the item is broken. If you receive an incorrect item please contact us and do not open it otherwise we will not exchange it. You can rest assured we do not sell used items.

We are an online shop only we do not allow customer visits.

Of course you can refer anyone you know and we appreciate your referral.

To cancel an order simply drop us an email at [email protected] alternatively you can contact us via WhatsApp at: +961 7032 1018, or when the driver calls you, let him know that you wish to cancel. There are no cancellation charges.

Choose the product you wish to order and checkout through the online shopping cart system or contact us via WhatsApp at: +961 7032 1018. Before receiving the product, you will receive a call from our delivery team/driver to confirm your order and the mode of payment is cash on delivery(COD).

Payment is via cash on delivery.

For returns please contact [email protected] or contact us via WhatsApp at: +961 7032 1018. Kindly note that we do not accept returns for opened or used items. If the box is opened we will not accept returns.

Possibly, please leave us an email or contact us via WhatsApp at: +961 7032 1018 with details and we will do what we can to find it for you.

Yes the process is discreet, we only accept cash payments so there will be nothing on your bank statement and the driver is instructed to not announce/communicate anything that he is delivering.

Yes the process is discreet, we only accept cash payments so there will be nothing on your bank statement and the driver is instructed to not announce/communicate anything that he is delivering.

Any products that you have purchased from our site will be delivered to you within two days of placing the orders!